Shipping & Returns

SHIPPING

All orders are fulfilled and shipped Monday - Friday. Orders are fulfilled in the order in which they were received, regardless of the selected shipping method.

Selecting expedited shipping will not shorten order fulfillment times.

If your order needs expedited fulfillment, please contact Customer Care at 352-242-8018 for assistance.

Additional fees may apply.

CoreX Shapeware is not responsible for shipping delays due to freight carriers.

 

PLEASE NOTE

CoreX Shapewear fulfillment/shipping department is closed on the following 2024 U.S. holidays:

New Year’s Day | January 1 Memorial Day | May 27 Independence Day | July 4 Labor Day | September 2 Thanksgiving | November 28 + 29 Christmas Eve | December 24 Christmas Day | December 25

 

RETURNS + EXCHANGES

RETURN INFORMATION

  • Merchandise ordered in error may be returned in original unopened packaging.
  • No credit will be given for merchandise after 30 days of receipt.
  • We guarantee all garments to be free from manufacturing flaw or defect prior to use. Due to government regulations, any CoreX Shapewear garment that has been opened or worn for any length of time cannot be returned unless defective. Please call Customer Care at 352-242-8018 immediately to report any defects.
  • A Return Authorization (RA) must be obtained before goods may be returned. To obtain one, contact Customer Care at 352-242-8018.Please have your order number available.
  • Customers are responsible for costs associated with shipping products back to the CoreX warehouse.
  • Items must be returned within 10 working days from date of RA issuance.
  • Credit will be issued based on the invoice amount for the value of the merchandise only, less any applicable shipping fees.
  • Quality Inspections are performed within 10 business days of receiving a returned garment.

2. Contact the Customer Care at 352-242-8018 or to initiate a return request.

3. Once your RA number has been issued, return it for processing at the following address:

CoreX Shapewear Warehouse

Returns Department

352 Windward Way - Davenport 

33837 - Florida -  USA

 

We recommend selecting a shipping method with tracking and retaining your tracking number until return is confirmed to be received at CoreX. For additional questions or assistance, please contact Customer Care at 352-242-8018 or corexshapewear@gmail.com.